Facts about the course

ECTS Credits:
Responsible department:
Faculty of Logistics
Course Leader:
Harald Martin Hjelle
Lecture Semester:
Teaching language:
½ year

DRL025 Supply Chain Performance Measurement (Spring 2020)

About the course

To learn about the scientific state of the art and business operations methods for developing a system and metrics for the measurement and management of supply chain performance. Supply chain performance measurement and management is fundamental to achieving the goals of supply chains. The literature in supply chain operations management describes various approaches and concepts for supply chain performance measurement. This will be described, evaluated, assessed and where relevant applied to case studies.

The course is aimed at Norwegian and foreign PhD students, researchers and consultants, and public sector employees working with Supply Chain Management

The course is connected to the following study programs

The student's learning outcomes after completing the course

  • What is performance management in supply chains?

  • Why measure supply chain performance?

  • What to measure in supply chain management?

  • Concepts for measuring supply chain performance

  • Applying the balanced scorecard to the measurement of supply chain performance

  • Metrics and key performance indicators for supply chain performance

  • Criteria for KPI selection, which indicators to use

  • Organization of the performance management system.

Forms of teaching and learning

Student assigned work and presentations.

Case studies

  • Logistics

  • Transportation

  • Shipping

Last updated from FS (Common Student System) Dec. 6, 2022 4:30:25 AM