James Charles Wen

Norwegian version of this page Faculty of Logistics Norwegian version of this page
Position
Professor in Human Computer Interaction
Contact
+47 71214099
Study place
Molde
Office nr.
C433

A little about me...

Hi, there and thanks for dropping by! I am a Professor of Human Computer Interaction and I head the ODD (Organic Digital Domain) Research Group that looks at the intersection of how we, as organic creatures, interact with technologies that exist and grow at a scale and rate way beyond our innate capacity to handle. I also run the Future Educational Technologies Project from which our first project, ELF (Enhanced Lecture Flow) is looking for educators to join in the movement to improve the classroom connection between teachers and students.

I hail from Queens, New York, did my undergraduate degree in Physics and Computer Science at Cornell University and graduate studies at Brown University in Computer Science. Turning down a PhD scholarship to join MIT's Media Lab (partly because I felt uneasy about joining a project that had a vision of personalized news, which I thought would make people narrow minded...little did I foresee how it's now what everybody uses, including me!), I joined IBM Research in Yorktown Heights, NY, to combine my interest in visual art with computers and do research in visualization and interaction design.

I founded a tech startup in New York doing dynamic web annotation and ended up integrating the annotation feature into Amazon's Look Inside the Book feature. After founding and leading another tech startup -- this one in mobile education in Seattle -- I decided it was the ideation and creative process that I loved and decided to dedicate myself to research, completing my PhD under the Augmented Reality guru, Mark Billinghurst, at the University of Canterbury. My research established a quantitative relationship between the usability of AR navigation tools and the retention of cognitive maps. Outside of research, I enjoy playing music, (American) football, watching cartoons, the outdoors, and travelling.

My Courses

  • IBE320 - eXtended Reality
  • IBE405 - The Internet of Things and Smart Cities

My Research

My area of ​​interest lies in the intersection between humans and computers, neatly packaged in the area of ​​Human Computer Interaction. I try to understand, on a fundamental level through empirical qualitative and quantitative research methods, how human behavior should affect technology design and how technologies affect us as human beings. Many people have expressed concern about how technology can impact our innate abilities greatly and my research has focused on this area. For example, exploring the relationship between the ease-of-use of digital navigation tools and our natural ability to retain cognitive maps, I built augmented reality tools and analyzed empirical data to balance the utility of navigation tools with our dependency on them. 

Switching from a cognitive to a social setting, I investigated how digital technology can distort our judgment of our ability to establish connections with others. I implemented an iPhone app for cooperative image capture to combine online collaboration with in-person interaction. This revealed perceptual discrepancies of our social comfort zones that I reconciled through user interface elements. In another project, I operationalized empathy for robot teammates by using the Unity game engine to build a gamified simulation of a space mining mission to study relationships within human-machine teams. Using a mixed method analysis, I found evidence that people may form strong attachment to high tech tools revealing how we interact with digital technologies in general, from the Internet of Things to autonomous vehicles. 

Taken together, my research deals with the impact of emerging technologies on the users they serve as well as the relationship between people and technologies, which capture the research directions I plan to expand and extend upon. My work has been published in peer-reviewed venues of the ACM, IEEE, and APA (see publications list below). I have reviewed for numerous venues including ACM Computer Human Interaction, IEEE Human Robot Interaction, International Conference on Intelligent Robots and Systems, and the Human Factors and Ergonomics Society. I have also helped organize several local and international conferences in the startup space and in the area of ​​HCI including NordiCHI and CHINZ. I served two terms as council member and two terms as president of the New York Association of Phi Beta Kappa, which was founded in 1776 and is the oldest academic association in the United States. My duties included fund raising, donor relations, selection of scholarship recipient institutions, and managing over 3000 active members.

 

Publications

  • Hovde, Markus Grande; Elde, Mari Elise; Aandal, Line & Wen, James Charles (2026). Beyond Student Polling: Creating Classroom Tools that Help Teachers Respond. In Krems, Josef F.; Silva, Hugo Plácido da & Cipresso, Pietro (Ed.), Computer-Human Interaction Research and Applications: 9th International Conference, CHIRA 2025, Marbella, Spain, October 20–21, 2025, Proceedings, Part I. Springer. ISSN 9783032164483. p. 379–388. doi: 10.1007/978-3-032-16448-3_21. Full text in Research Archive
  • Wen, James Charles (2025). A solution for improving teacher-student connection and enhancing lecture flow. EDULEARN Proceedings. p. 2422–2432. doi: 10.21125/edulearn.2025.0669. Full text in Research Archive
  • Helton, William S. & Wen, James (2023). Will the real resource theory please stand up! Vigilance is a renewable resource and should be modeled as such. Experimental Brain Research. ISSN 0014-4819. 241(5), p. 1263–1270. doi: 10.1007/s00221-023-06604-x. Full text in Research Archive
  • Ward, Matthew; Wen, James Charles; Head, James & Helton, William S. (2019). Designing wearable interfaces for people who have hard jobs. In Mouloua, Mustapha & Hancock, Peter A. (Ed.), Human performance in automated and autonomous systems : current theory and methods. Routledge. ISSN 9781138312272. Full text in Research Archive
  • Wen, James Charles; Stewart, Amanda; Billinghurst, Mark & Tossel, Chad (2018). TEAMMATE : a scalable system for measuring affect in human-machine teams. In Cabibihan, John-John; Mastrogiovanni, Fulvio; Pandey, Amit Kumar; Rossi, Silvia & Staffa, Mariacarla (Ed.), 2018 27th IEEE International Symposium on Robot and Human Interactive Communication (RO-MAN). IEEE Press. ISSN 9781538679814. p. 991–996. doi: 10.1109/ROMAN.2018.8525704. Full text in Research Archive
  • Wen, James Charles; Stewart, Amanda; Billinghurst, Mark Nathan; Dey, Arindam; Tossell, Chad C & Finomore, Victor S (2018). He who hesitates is lost (...in thoughts over a robot). In ., Ukjent (Eds.), TechMindSociety '18: Proceedings of the Technology, Mind, and Society. Association for Computing Machinery (ACM). ISSN 9781450354202. p. 1–6. doi: 10.1145/3183654.3183703. Full text in Research Archive
  • Wen, James Charles; Stewart, Amanda; Billinghurst, Mark & Tossell, Chad (2018). Band of brothers and bolts : caring about your robot teammate. In IEEE, IEEE (Eds.), 2018 IEEE/RSJ International Conference on Intelligent Robots and Systems. IEEE (Institute of Electrical and Electronics Engineers). ISSN 9781538680940. p. 1853–1858. doi: 10.1109/IROS.2018.8594324. Full text in Research Archive
  • Wen, James Charles & Ünlüer, A. Ayça (2015). Fun, cool...and awkward : preliminary reactions to cooperative photography, MobileHCI '15 : Proceedings of the 17th International Conference on Human-Computer Interaction with Mobile Devices and Services Adjunct. Association for Computing Machinery (ACM). ISSN 9781450336536. p. 831–837. doi: 10.1145/2786567.2793708. Full text in Research Archive
  • Wen, James Charles; Helton, William S. & Billinghurst, Mark (2015). If reality bites, bite back virtually : simulating perfection in augmented reality tracking. In Billinghurst, Mark & Marshall, Stuart (Ed.), CHINZ '13: Proceedings of the 14th Annual ACM SIGCHI_NZ conference on Computer-Human Interaction. Association for Computing Machinery (ACM). ISSN 9781450326407. p. 1–8. doi: 10.1145/2542242.2542246. Full text in Research Archive
  • Wen, James Charles & Ünlüer, A. Ayça (2015). Redefining the fundamentals of photography with cooperative photography. In Holzmann, Clemens; Mayrhofer, René; Häkkilä, Jonna; Rukzio, Enrico & Roland, Michael (Ed.), MUM '15 : Proceedings of the 14th International Conference on Mobile and Ubiquitous Multimedia. Association for Computing Machinery (ACM). ISSN 9781450336055. p. 37–47. doi: 10.1145/2836041.2836045. Full text in Research Archive
  • Wen, James Charles; Deneka, Agnes; Helton, William S.; Dünser, Andreas & Billinghurst, Mark (2014). Fighting technology dumb down : our cognitive capacity for effortful AR navigation tools. In Kurosu, Masaaki (Eds.), Human-Computer Interaction : Applications and Services 16th International Conference, HCI International 2014, Heraklion, Crete, Greece, June 22-27, 2014, Proceedings, Part III. Springer. ISSN 9783319072272. p. 525–536. doi: 10.1007/978-3-319-07227-2_50. Full text in Research Archive
  • Wen, James Charles; Helton, William S. & Billinghurst, Mark (2013). Classifying users of mobile pedestrian navigation tools. In Shen, Haifeng; Smith, Ross; Paay, Jeni; Calder, Paul & Wyeld, Theodor (Ed.), OzCHI '13: Proceedings of the 25th Australian Computer-Human Interaction Conference: Augmentation, Application, Innovation, Collaboration. ACM Publications. ISSN 9781450325257. p. 13–16. doi: 10.1145/2541016.2541073. Full text in Research Archive
  • Wen, James Charles; Helton, William S. & Billinghurst, Mark (2013). A study of user perception, interface performance, and actual usage of mobile pedestrian navigation aides. Proceedings of the Human Factors and Ergonomics Society Annual Meeting.. ISSN 1071-1813. doi: 10.1177/154193121357143. Full text in Research Archive
  • Dünser, Andreas; Billinghurst, Mark; Wen, James Charles; Lehtinen, Ville & Nurminen, Antti (2012). Exploring the use of handheld AR for outdoor navigation. Computers & graphics. ISSN 0097-8493. 36(8), p. 1084–1095. doi: 10.1016/j.cag.2012.10.001. Full text in Research Archive

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  • Wen, James Charles; Indridadottir, Anna Kristin; Ciric, Daniel Langnes & Strøm, Roar (2025). Studentapp i klasserommet. [TV]. nrk.no. doi: https:/tv.nrk.no/serie/norge-i-dag/sesong/202510/episode/DVFJ20100725. Full text in Research Archive
  • Wen, James Charles; Indridadottir, Anna Kristin; Ciric, Daniel Langnes; Mannsåker, Emilie & Strøm, Roar (2025). App skal gjera klasserommet til eit tryggare miljø. [Internet]. nrk.no. doi: https:/www.nrk.no/mr/amerikansk-professor-ved-hogskulen-i-molde-med-ny-app-for-a-kommunisere-med-studentar-1.17590552. Full text in Research Archive
  • Wen, James Charles (2024). Når menneskelig intelligens og kunstig intelligens blander seg. Full text in Research Archive
  • Wen, James Charles & Colley, Ashley (2022). Hybrid Online Survey System with Real-Time Moderator Chat. In Döring, Tanja; Boll, Susanne; Colley, Ashley; Esteves, Augusto & Guerreiro, João (Ed.), MUM 2022: 21th International Conference on Mobile and Ubiquitous Multimedia, Lisbon Portugal, November 27 - 30, 2022. ACM Digital Library. ISSN 9781450398206. p. 257–258. doi: 10.1145/3568444.3570593. Full text in Research Archive
  • Wen, James Charles; Tossel, Chad & Visser, Ewart J. de (2018). Bridging Sensemaking and Situation Awareness through Human-Machine Teams. Full text in Research Archive
  • Wen, James Charles (2015). Communicating with the outside world through surreptitious wearable systems, WearSys '15: Proceedings of the 2015 workshop on Wearable Systems and Applications. Association for Computing Machinery (ACM). ISSN 9781450335003. p. 59–60. doi: 10.1145/2753509.2753523. Full text in Research Archive
  • Wen, James Charles (2015). Getting things started in cooperative photography. In Cosley, Dan; Forte, Andrea; Ciolfi, Luigina & McDonald, David Wright (Ed.), CSCW'15 Companion: Proceedings of the 18th ACM Conference Companion on Computer Supported Cooperative Work & Social Computing. Association for Computing Machinery (ACM). ISSN 9781450329460. p. 49–52. doi: 10.1145/2685553.2702684. Full text in Research Archive
  • Wen, James Charles; Deneka, Agnes; Helton, William S. & Billinghurst, Mark Nathan (2014). Really, it's for your own good...making augmented reality navigation tools harder to use. In Jones, Matt; Philippe, Palanque; Albrecht, Schmidt & Grossman, Tovi (Ed.), CHI EA '14: CHI '14 Extended Abstracts on Human Factors in Computing Systems. ACM Publications. ISSN 9781450324748. p. 1297–1302. doi: 10.1145/2559206.2581156. Full text in Research Archive
  • Wen, James Charles (2003). Post-valued recall web pages : user disorientation hits the big time. IT & Society. 1(3), p. 184–194. Full text in Research Archive
  • Wen, James Charles (2014). The potential for augmented reality to Bbing balance between the ease of pedestrian navigation and the acquisition of spatial knowledge. University of Canterbury. Full text in Research Archive

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Published Jan. 2, 2023 9:51 AM - Last modified July 28, 2025 2:24 PM