LOG904-109 Measuring and Managing Performance in Shipping, Logistics and Supply Chains (Autumn 2022)

About the course

Contemporary supply chains create value for the shareholders and customers and are critical to the further development and competitive advantage of organizations in shipping, logistics and transportation. Central to the functions of organizations in shipping and logistics is the achievement of seamless and efficient supply chains that contribute value and enhance the ability of an organization to achieve its vision and mission. The extent to which supply chain and organizational goals are integrated and accomplished requires a system to measure and manage performance.

The aim of this course is to provide a practical and comprehensive approach to the measurement and management of performance in shipping, logistics and supply chains. Based on the Balanced Scorecard method, the course will analyze in-depth how effective systems of organizational performance measurement may be developed that encompass the perspectives of shareholder (financial), customer, operational (internal processes) and resources (technological, human) and capabilities.

The course is connected to the following study programs

• Master of Science in Logistics
• Experience-based Master in Logistics
• Master of Science in Sustainable Energy Logistics
• Exchange programme - Master's level
• Master of Science in Sustainable Transport and Urban Mobility

Recommended requirements

The student's learning outcomes after completing the course

Knowledge: Students will be exposed to key theoretical concepts that will be instrumental in developing a comprehensive system for measuring all aspects of an organization’s performance in the shipping, logistics and supply chain contexts.

The students will also be provided with in-depth understanding of how to choose key performance indicators and how to use them effectively in a holistic approach that will enable accurate, comprehensive and dynamic management of performance at corporate and departmental level.

Skills: Students will know how to use theoretical models in applied settings. They will be able to assess the performance measurement needs of supply chains, organizations and departments in shipping and logistics and develop practical and applied systems for measuring and management organizational performance. They course provides opportunities to develop and enhance challenge identification and problem solving in shipping logistics and supply chains and to develop core skills such as communication, negotiation, problem-solving and decision-making abilities.

General competence: students will be able to improve their abilities to work together in groups, to understand case studies, to devise approaches for the understanding of problems and challenges and apply general management skills to address problems and develop and provide relevant solutions.

Forms of teaching and learning

The course applies diverse learning techniques (lecture, case studies, desk research, discussion, group work and presentations) and makes use of real and contemporary case materials. A blend of theory and practice maintains interest and maximizes the possibility of application of what is learnt in class.

Examination

 

Form of assessment: In-class presentations

• Proportion: 30 %

• Duration: 20-25 minute presentation. Last day of the course.

• Grouping: individually assessed

• Grading scale: Letter (A - F)

• Support material:

 

Form of assessment: Group assignment

• Proportion: 70%

• Duration: During the course, submission last day of the course

• Grouping: Group

• Grading scale: Letter (A - F)

• Support material:

Syllabus

TBA