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Microsoft Teams

Microsoft Teams is a collaboration platform in Microsoft 365 with among other things Chat, video calls and phone services.

Get started for employees

Bilde av Teams-appen i startmeny

The Teams-app is installed on your HiMolde-PC, and you will find it either in the Windows start menu or the taskbar.
Contact IT-support if you require Teams assistance on your PC.

  • Make sure the Teams-app on your PC is connected to "Høgskolen i Molde" (upper right corner in Teams). Selecting a different organization will prevent you from receiving phone calls.
  • If you need to connect to another organization you can use the Teams webclient.

Teams is also available for mobile and tablet:

Get started for students

Teams in multiple tenants

Make sure the Teams-app on your PC is connected to "Høgskolen i Molde" (upper right corner in Teams). If you are connected to another organization/tenant you will not receive phone calls.

Use the Teams webclient if you need to connect to another organization.

Install external organizations as Teams apps

You can install external organizations as an app using the Microsoft Edge browser.

  • Open the MS Edge browser and sign in to Teams: teams.microsoft.com
  • Switch to the external organization, e.g. "Sikt (guest)"
  • Select the menu (three dots) in Edge. Hover over Apps then select Install this site as an app
Skjermbilde som viser menyvalg for å installere site som app i MS Edge
Select the menu (three dots) in Edge [1], Hover over Apps [2] then select Install this site as an app [3]
  • Follow the instructions to install the app

When the external organization is installed as an app it becomes available on your start menu and in the taskbar. Right click the new app and choose the "Pin to taskbar" option if you want to keep the app in your taskbar.

Phone - Make a call in Teams

Menu selection for calls in the desktop/PC app:

Bilde som viser 3 trinn for å ringe; Calls - Skriv navn eller nummer - Call

Select Calls [1] in the left menu. Type in a name or number [2] then click the Call [3] button.

In the mobile app you can make calls through the menu selection Calls.

Configure audio devices

Bilde som viser meny (tre prikker) og deretter menyvalg Settings

Click the menu (three dots) in the upper right [1] , then Settings [2

Select Devices [1] to configure your Audio devices [2]. In the above screenshot the Jabra headset is chosen as both speaker and microphone. You can verify your audio setup with the "Make a test call" button.

If you want your speakers to ring for incoming calls, select your speakers in the Secondary ringer [3] drop-down list. 

Auto-start Teams at sign-in

If the Teams app doesn't start at sign-in you can change this in the Teams app settings:

Bilde som viser meny (tre prikker) og deretter menyvalg Settings

Click the three dots menu in the top of the Teams window [1] , select Settings [2

Menyvalg for automatisk oppstart av Teams; General og hake for automatisk oppstart

Choose General [1] and scroll down to and enable the Auto-start application[2] option.

Published Mar. 2, 2022 2:31 PM - Last modified Mar. 28, 2022 3:08 PM